Operator Harness

Sana Outbound Phone Demo

Trigger an outbound intervention call to a registered phone number, run the scripted PRO-2 interview, and route recording metadata back into the existing Sana session and finalization path.

Target intervention: PRO-2 outbound callTransport: Twilio PSTN or SIP, plus ACS Teams interopSpeech: provider-native phone speech with supervised interview stateHandoff: audio-service session finalizationCallback state: explicit 5-minute / 2-hour reschedules

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